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Client FeedbackHere’s a sample of what our customers say about
Northwood Heating & Air Conditioning:
Brian in Burlington, May 2011:
I could not have picked a better company to perform the installation. From the estimate to completion, Northwood has proven to me that they were the right people for the job. Michael was a pleasure to deal with from the beginning, and if Jeremy, John and Jian are indicative of the rest of their staff, then Northwood has a lot to be proud of. These are people who actually care about what they do and go the extra mile to make sure the job has been done right the first time. I can honestly say now, it's no wonder why Mike Holmes associates himself with Northwood. Thanks again Northwood and please keep doing what you're doing!
Mark Walsh in Brampton, April 2011:
We got tired of dealing with the builder's HVACs Company and this is when we came across Northwood. Right from the 1st phone call, I can see the difference between the 2 companies. We had 2 service techs come out, spent the day testing our HVACs system and made recommendations to fix the problem. Today, we had Santos & team out to install a hepa filter system, steam humidifier & programmable thermostat. Santos took the time out of his day to explain everything he was doing and why. His level of customer service & professionalism should be the bench mark for every HVACs company to meet. In closing, I would like to say thank you to Northwood for making our family health their top priority.
Alan Hernandez in Brampton, March 2011:
After we moved in, we discovered a small gas leak and Northwood came in on short notice and fixed the leaky lines. Subsequently, they came in shortly after and did another job to update the existing lines to bring to code. I found their work very well done with great attention to detail.
Anonymous, February 2011:
Contacted this company because my wife and I watch Holmes on Homes and he trusts them so we thought, why not us? We were very pleased with our selection.
Their sales rep and staff were very knowledgeable and guided us step by step through the selection and installation process. The workers arrived on time and conducted themselves in a professional manner and didn't hesitate to answer all of my questions.
Although a little bit more costly than others, we didn't hesitate to pick Northwood to install both a high efficiency furnace and air conditioner because, we wanted it done right!
I would highly recommend this company to my family and friends.
Linda & Paul, January 2011:
How refreshing! Not only the cleaner air but also the service from Brian, Derek and the entire crew from Northwood. From the care they took in protecting our property, their helpful tips and quick, professional installation of a number of upgrades we requested, to helping us identify issues within our system that had plagued us for years.
We've signed up for their duct cleaning, furnace and air filter system maintenance programs, too. Leave it to the pros as they say and these guys
are pro! Thanks for everything.
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